Case Study - contact info@throwannarbor.info if you need more

Ceramic Studio Turnaround

Operational and Materials Systems Reconstruction of a Public Ceramics Studio

LocationThrow Ann Arbor
RoleStudio Manager / Technical Lead
DurationFebruary 23 – December 10, 2025
01

Initial Conditions

When management was assumed on February 23, 2025, the studio was experiencing severe operational breakdown.

The studio could not reliably process work from creation to firing and delivery.

02

Immediate Stabilization Phase

Objective
Restore a functioning ceramic production pipeline.

The ceramic workflow pipeline was restored:

forming → drying → bisque firing → glazing → glaze firing → customer pickup

Backlog was eliminated and production flow resumed.

03

Materials Systems Reconstruction

A major intervention was rebuilding the studio's materials infrastructure.

Clay Production

1,500–2,000
lb clay produced per month
$0.43
per lb production cost achieved

Glaze System

Established a stable studio glaze system:

14×
5-gallon glaze buckets
14×
2-gallon glaze buckets

This provided a consistent glaze library for classes and members.

Plaster Production

04

Kiln Operations and Maintenance

All kiln operations and repairs were handled during the management period.

Responsibilities

Maintenance Performed

05

Studio Infrastructure Construction

Designed and constructed essential studio equipment.

Wedging Table Tool Cart Work Tables Ware Boards Glaze Carts Member Shelving for ~50 members Member Clay Storage

These additions significantly improved studio throughput and organization.

06

Facility Systems Repair

Operational ceramic studios require reliable water and clay waste management systems.

These repairs restored basic studio functionality.

07

Operational Leadership

The studio was frequently operated independently.

~45-65
hours per week, solo operations while 'boss' worked at Trinity Health IHA without providing any meaningful help or leadership

Responsible for all technical and operational tasks:

08

Business Outcomes

Operational stabilization produced measurable financial results.

above $52k for 30day average
studio sales in December 2025 where possibly the highest in the state for a ceramic studio
20%
equity stake earned
09

System-Level Impact

Before After
Backlog of unfinished workStable production pipeline
Unstable materials supplyConsistent clay and glaze systems
Unreliable kiln operationsFunctioning kiln workflow
Broken workflowReliable customer fulfillment
Unable to pay staff$52k monthly revenue
10

Role Scope

Responsibilities encompassed multiple specialized positions typically found in institutional ceramic studios.

Studio Manager Ceramics Technician Kiln Technician Clay Body Technician Glaze Technician Facilities Builder Workflow Designer
11

Core Insight

Ceramic studios function as integrated technical systems, not simply teaching spaces.

materials → forming → drying → bisque firing → glaze chemistry → glaze firing → fulfillment

Reconstructing this system restored both production reliability and financial performance.

The studio's quality during this period was not evidence of strong ownership or institutional competence — it was the result of concentrated technical labor and materials knowledge from a single operator.

Condensed Resume Version

Studio Manager — Throw Ann Arbor (Feb 23 – Dec 10, 2025)
  • Turned around failing studio; cleared ~800-piece backlog (dating to Nov prior year) in 6.5 days
  • Ran studio operations alone for months (~65 hrs/week)
  • Produced 1,500–2,000 lb clay/month at $0.43/lb
  • Mixed and maintained 28 studio glazes (14×5-gal + 14×2-gal)
  • Poured ~425 lb plaster for molds and infrastructure
  • Built major studio equipment: wedging table, glaze carts, shelving, sink/clay trap redesign
  • Re-coiled kilns, maintained shelves
  • Managed kiln firing and full materials pipeline
  • Increased monthly sales to ~$52k
  • Earned 20% equity, exited via buyout over educational direction... & other reasons
Personal Statement

In my experience spending more time in his business than he did, the owner often spent time on the computer instead of helping with class operations or working on core business needs. He also spent time drawing pictures for his other job. Looking back, I understand better why I was only paid under the table.

The Throw Ann Arbor crew

I put everything I had into this studio.
When things were broken, I fixed them.
When the backlog was out of control, I cleared it.
When systems failed, I rebuilt them.

What hurt most wasn’t the workload.
It was watching someone in charge act like the work didn’t matter.

While I was running classes, maintaining kilns, mixing materials, and keeping the business alive, Jeremy often chose to be on the computer instead of helping with class or doing core business work.
That pattern said everything.
Not with words, but with choices.

I kept showing up because I cared about the students, the craft, and the studio.
I wanted it to succeed.
But over time, I had to face a hard truth:
you cannot build a healthy studio alone while leadership is checked out.

I’m not saying this out of bitterness.
I’m saying it because it’s true.
The results people saw came from concentrated labor and technical responsibility carried by one person.
That’s not a sustainable business model.
And it’s not leadership.

I’ve moved forward.
But I’m not going to pretend this didn’t happen.

It has be hard at times.
But I’m doing very well now that I've had help.
Everything is always changing...

ceramictransitions.com